Your Premera Plan

Get care without leaving home or work

Jul 22, 2019 | 3 min

Sometimes you can’t—or don’t want to leave the house to go to the doctor. We get it! Your allergies are making you miserable, but you’re home with the kids. Or you’re not feeling great, but is it so bad that you can’t go to work?

Sometimes all the life stuff you’d like to talk to a therapist about keeps you from having time to find a therapist and schedule appointments at an office.

We hear you! That’s why Premera has expanded options for virtual care. You can have a doctor check your symptoms without leaving work or loading sleeping kids into the car. You can discretely talk to a therapist from that quiet conference room instead of explaining to co-workers why you’ll be out this afternoon.

Call it virtual care, telehealth, or a phone call with a doctor, Premera has lots of options for getting care convenient to you. Here are a few:

  • Your primary care provider might offer a consultation over the phone.
  • Nurses are available 24-hours a day (the phone number is on the back of your member ID card), and can help you determine what level of care you need or give you tips for treating at home.
  • Teladoc®, is 24-hour access to U.S. board-certified, state-licensed doctors who can resolve many medical issues by phone or secure video chat. They can even assess dermatological conditions with a couple photos. Find it in your Premera app.  
  • TalkSpace is a network of 4,000 licensed therapists. Answer a few questions about what you’re looking for and you’ll get a therapist who can see you virtually.

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