Premera Blue Cross is launching an improved member account portal for all members with Individual and Family plans on November 1, 2026. All current Individual plan members who are continuing with Premera plans in 2027 will need to create a new portal account on or after that date.
This change only impacts members who purchase Individual or Family Premera health plans directly or through the healthcare marketplace. Members who receive coverage through their employer or have a Medicare Supplement plan are unaffected by this change.
We will update this blog post with a link to the new member portal on Monday, November 2, 2026.
New member IDs and cards
All Individual members will receive new ID numbers as part of transition to our new member portal. Current members will receive their new ID card by mail in early December.
You can also view and download a new ID card from your new portal account. You may need to show your updated physical or digital card when receiving care or picking up prescriptions.
Set up autopay
Your existing autopay settings will stop working after December 30. To keep paying premiums automatically, set up autopay in your new portal account.
Please complete your autopay setup by December 28, 2026, to avoid payment interruptions. Automatic payments for Premera Individual and Family plans are drafted on the first of each month.
Individual plan updates and communications by text and email
We will send Individual members plan updates by text. Your explanation of benefits (EOB) statements will arrive automatically by email—no signup needed.
Key open enrollment dates
Open enrollment for 2027 health plans begins November 1. During this period, you can change your Premera Blue Cross plan.
Please note the following key dates for enrollment in Individual and Family health plans for 2027.
November 1, 2026, through December 31, 2026: Enroll during this period for coverage starting January 1, 2027.
January 1, 2027, through January 15, 2027: Enroll during this extension for coverage starting February 1, 2027.
Joining Premera with an Individual plan?
In 2027, Premera Blue Cross offers Individual and Family health plans in Alaska and in 24 counties in Washington state.
Whatever your healthcare needs, Premera can help you find the best value with a simple health plan and timely access to personalized care.
Premera’s flexible plans let you choose benefits and rates that fit your needs, use virtual or in-person care, and get member-preferred access to any of the 16 Kinwell clinics across Washington.
Questions about 2027 plans?
An expert broker or plan producer can help you find the right plan for you and your family at no charge.
Our customer service team can answer your questions about open enrollment or your Premera Blue Cross health plan.
For members with Individual plans in Washington purchased directly from Premera or through WaHealthplanfider.org, please call: 800-607-0546
For members with Individual plans in Alaska, please call: 800-508-4722
